Disruption between Wimbledon and New Malden / Motspur Park until the end of the day 

Route(s) affected

Between London Waterloo / Wimbledon and Guildford / Chessington South, between London Waterloo and Strawberry Hill / Shepperton / Hampton Court / Woking / Dorking (Main) / Southampton Central, and also London Waterloo circular services

Description

There is a signalling problem at Raynes Park, disrupting some lines running towards New Malden / Motspur Park.

As a result of this, trains running between Wimbledon and New Malden / Motspur Park may be cancelled or revised.

This is expected until the end of the day.

Customer advice:

As a result of the signalling problem, services will be unable to call at New Malden in the direction of Surbiton.

Customers at New Malden requiring services in the Surbiton direction are advised to take a train to Wimbledon and change there for a connecting service.

Customers requiring New Malden should travel to Surbiton and change for a connecting service in the direction of Wimbledon.

To assist customers with their journey, South Western Railway tickets will be accepted on London buses between Surbiton, Wimbledon and Kingston, at no extra cost.

If you need any help with your journey, please speak to a member of staff or use a station help point.

Further information:

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.