Disruption between Norwich and Lowestoft until the end of the day: no trains between Reedham and Lowestoft 

Route(s) affected

Between Norwich and Lowestoft

Description

A fault with a river swing bridge between Reedham (Norfolk) and Haddiscoe means all lines are blocked.

As a result, trains are currently unable to run between Reedham and Lowestoft. Trains between Norwich and Lowestoft will be cancelled.

Where possible, a shuttle train service will run between Norwich and Reedham.

Disruption is expected to continue until the end of the day.

Customer advice:

Greater Anglia have arranged for your ticket to be accepted on the following alternative options at no extra cost:

• First Bus routes X2 and X22 between Norwich and Lowestoft

• First Bus routes X1, 1 and 1A between Great Yarmouth and Lowestoft

Limited accessible replacement buses will be running between Norwich and Lowestoft. They are due on site from approximately 12:30.

Please note that e-scooters, electric and full size bicycles are not permitted on rail replacement vehicles.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Additional information:

During testing, the river swing bridge has become stuck in the open position, and as a result train services are unable to run over it.

Network Rail engineers are on site working as quickly as possible to remedy the fault.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.