No trains between Hitchin and Cambridge: disruption expected until 20:00 

Route(s) affected

Great Northern between London Kings Cross and Cambridge / Ely

Thameslink between Brighton and Cambridge

Description

Urgent repairs to the track between Hitchin and Cambridge means all lines are blocked. As a result of this, trains are unable to run between Hitchin and Cambridge and will be cancelled or revised.

Disruption is expected until 20:00.

Customer advice:

Great Northern and Thameslink services are unable to run between Hitchin and Cambridge.

You will need to travel using an alternative route, and you should leave significant extra time to complete your journey.

Expected service plan:

We're expecting the following changes to our service:

• Great Northern services which run between London Kings Cross and Cambridge / Letchworth Garden City are likely to be suspended, or terminate and start back at a different station to normal

• Thameslink services which run between Brighton and Cambridge are likely to be suspended, or run between Brighton and London Bridge only

• Great Northern services which run between London Kings Cross and Kings Lynn are likely to run between Royston / Cambridge and Kings Lynn only

Travel advice:

If you're travelling between the London area and Cambridge, you should travel on Greater Anglia services between London Liverpool Street and Cambridge.

If you're making a journey between London and Hitchin, you will be able to travel along this route, but you may need to travel on a different train to normal, or change trains at an intermediate station to complete your journey.

Replacement buses:

Replacement buses have been requested to run between Hitchin and Cambridge. Once we have more information from our bus suppliers, we will update this message.

Ticket acceptance:

Your ticket will be accepted at no additional cost on the below:

• Alternative Thameslink and Great Northern services towards your destination

• Elizabeth line services between Farrington and London Liverpool Street

• Greater Anglia services between London Liverpool Street and Cambridge

• London Underground services between London Terminals

Planning your journey:

You can check train departures from your station:

• Thameslink live departure boards

• Great Northern live departure boards

You can view live maps of the network:

• Thameslink live route map

• Great Northern live route map

You can also see the alternative route guides:

• Thameslink alternative route guide

• Great Northern alternative route guide
  

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

Great Northern and Thameslink's apps will also help you plan your journey.

Can you tell me more about the incident?

Urgent repairs to the railway mean that all lines between Hitchin and Cambridge are currently blocked.

Great Northern and Thameslink are working closely with Network Rail to resume normal train running as soon as it is safe to do so.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.