Disruption between Rye and Ashford International expected until 10:00 

Route(s) affected

Between Eastbourne and Ashford International

Description

A fault with the signalling system between Rye and Ashford International means some lines are disrupted. As a result, trains may be cancelled or delayed by up to 20 minutes.

We expect this to continue until approximately 10:00.

Customer advice:

If you are travelling between Hastings and Ashford International, your journey may take up to 20 minutes longer than usual.

Some trains which run between Eastbourne and Ashford International may run to a revised calling pattern, or terminate / restart at Hastings.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

You can use the Southern app to find up-to-date information.

Can you tell me more about the incident?

This part of the network uses track circuits to detect trains. If a circuit fails, the system may think a train is still there, blocking others from moving forward.

Drivers must stop at red signals and get verbal permission to proceed at a reduced speed, which can cause significant delays, especially in areas with long track sections.

Faults can be caused by electronic issues or track obstructions. Network Rail are investigating.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.