Disruption between Cheshunt and Stansted Airport / Cambridge expected until 16:00 

Route(s) affected

Greater Anglia between Stratford (London) and Bishops Stortford, and also between London Liverpool Street and Stansted Airport / Cambridge / Cambridge North / Ely

Stansted Express between London Liverpool Street and Stansted Airport

Description

A track defect at Sawbridgeworth means the line towards Bishops Stortford, Stansted Airport and Cambridge is currently blocked. Train services running through these stations may be cancelled, delayed by up to 40 minutes, or revised.

Disruption is expected until 16:00.

Customer advice:

Replacement buses have been requested. We will provide further information once more is known.

Please be prepared for a delay to your journey. You may need to take a different train than originally planned.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Your ticket will be accepted at no extra cost on the following:

• Great Northern between London Kings Cross and Cambridge

• Thameslink between London Kings Cross / London St Pancras International and Cambridge

• London Underground services:

  • Circle, Hammersmith & City and Metropolitan line between Liverpool Street and King's Cross St. Pancras

  • Victoria line between Tottenham Hale, Finsbury Park and London Kings Cross and London St Pancras International

• Arriva Buses 509 & 510 between Harlow Temporary Bus Station and Stansted Airport

• Central Connect 7 & 7A between Bishops Stortford and Stansted Airport

Stansted Express Travel Advice – towards Stansted Airport (approximate journey time up to 2 hours 30 minutes)

• From London Liverpool Street, travel on the Circle, Hammersmith & City and Metropolitan lines to London Kings Cross / London St Pancras International

• Change for Great Northern services from London Kings Cross to Cambridge

• Change at Cambridge for the first available train to Stansted Airport

Stansted Express Travel Advice – towards London Liverpool Street (approximate journey time up to 2 hours 30 minutes)

• From Stansted Airport, travel on the first available train to Cambridge

• Change at Cambridge for Great Northern trains to London Kings Cross

• Travel on travel on the Circle, Hammersmith & City and Metropolitan lines from London Kings Cross / London St Pancras International to London Liverpool Street

You can check services using the Live Map.

Specific train service alterations are available on Journey Check.

Additional information:

Network Rail are sending response teams to investigate a track defect in the Sawbridgeworth area. Teams are expected to be on site by 14:15.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.