Disruption between Stratford (London) / Romford and Shenfield / Upminster expected until 18:00 

Route(s) affected

Greater Anglia between London Liverpool Street and Southend Victoria / Clacton-on-Sea / Ipswich / Norwich

Elizabeth line between London Paddington and Gidea Park, and also between Heathrow Terminal 5 / London Paddington and Shenfield

London Overground between Romford and Upminster

Description

A person has been hit by a train between Stratford (London) / Romford and Shenfield / Upminster. To allow the emergency services to safely access the railway and carry out their work, some lines running between these stations are currently closed.

Trains may be cancelled, delayed by up to 40 minutes or revised.

This is expected until 18:00.

Elizabeth line customer advice:

All stations between Whitechapel Crossrail and Shenfield will not be served.

You may use your tickets on the following services at no extra cost:

• c2c between Upminster and London terminals

• Docklands Light Railway via any reasonable route

• London buses via any reasonable route

• London Underground via anu reasonable route

• Mutual ticket acceptance on Greater Anglia services between London Liverpool Street and Shenfield

Greater Anglia customer advice:

Alternate travel arrangements:

You may use your ticket on London Underground services via any reasonable route at no extra cost.

Travelling from Norwich to London (approximate journey time up to 3 hours):

• Travel on Greater Anglia services to Stansted Airport, and change there for Stansted Express services to London Liverpool Street

• Travel on Greater Anglia services to Cambridge and change there for services to London Liverpool Street

• Travel on East Midlands Railway services towards Liverpool Lime Street. Change at Ely for the first available service to Cambridge or Stansted Airport for services into London Liverpool Street

Travelling from London to Norwich (approximate journey time up to 3 hours):

• Travel on Stansted Express services from London Liverpool Street to Stansted Airport, and change there for services to Norwich

• Travel on Greater Anglia services to Cambridge, and change there for the first available train to Ely. Change again at Ely for the first available train to Norwich

Travelling from Ipswich to London (approximate journey time up to 3 hours)

• Travel on Greater Anglia services from Ipswich and Stowmarket to Cambridge, and change there for services to London Liverpool Street.

Travelling from London to Ipswich (approximate journey time up to 3 hours):

• Travel on the Greater Anglia train from London Liverpool Street to Cambridge and change there for services to Ipswich

Southend:

• Circle line between Liverpool Street and Tower Hill (for London Fenchurch Street)

• Jubilee line between Stratford and West Ham

• c2c services between London Liverpool Street / London Fenchurch Street, West Ham and Southend Central

London Overground customer advice:

Liberty line services between Romford and Upminster are suspended.

You may use your ticket on the following at no extra cost:

• c2c via any reasonable route

• London Bus services via any reasonable route

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.