Disruption between Stratford (London) and Shenfield expected until the end of service 

Route(s) affected

Elizabeth line between Heathrow Terminal 5 / Heathrow Terminal 4 / London Paddington / Stratfird and Shenfield

Greater Anglia between Stratford and Southend Victoria / Southminster / Colchester / Clacton-on-Sea / Ipswich / Norwich

Description

A person has been hit by a train between Stratford (London) and Shenfield. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains may be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until the end of service.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Elizabeth line customer advice:

You may use your ticket on London Buses via any reasonable route at no extra cost.

Greater Anglia customer advice:

Network Rail and the emergency services to re-open lines as soon as possible.

Please be prepared for a delay to your journey. You may need to take a different train than originally planned.

Last trains will now run as follows;

• 00:25 Stratford (London) to Colchester - delayed by 35mins

• 01:15 Shenfield to Norwich - this train will be held at Shenfield to connect with the 00:25 from Stratford (London)

• 00:57 Stratford (London) to Southend Victoria - delayed

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.