Lines reopened between Witham and Shenfield: disruption expected until 16:00 

Route(s) affected

Between Stratford (London) and Braintree / Colchester / Clacton-on-Sea / Ipswich / Norwich

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train. This has allowed all lines to reopen between Witham and Shenfield. Trains may still be delayed by up to 60 minutes, cancelled or revised whilst service recovers.

Disruption is expected until 15:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

You can use your ticket at no extra cost on the following services:

• Elizabeth line services between Shenfield and London Liverpool Street

• London Buses between:

  • Chelmsford - Colchester - Stansted Airport

  • Chelmsford - Brentwood

  • Witham - Billericay

Greater Anglia are trying to source rail replacement transport. More information will be provided once this has been confirmed.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.