Reduced service to / from Shepperton until the end of the day 

Route(s) affected

Between London Waterloo and Shepperton

Description

A shortage of train crew between Fulwell and Shepperton means fewer trains are able to run. Trains running to / from Shepperton may be cancelled.

Disruption is expected until the end of the day.

What are South Western Railway doing about it

You can use your ticket, at no extra cost, on the following services:

• White Bus Services route 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston

• White Bus Services route 555 between Heathrow Airport - Ashford (Surrey) - Walton-on-Thames - Sunbury - Shepperton

• Diamond Bus South East route N555 between Walton-on-Thames - Sunbury - Shepperton - Ashford (Surrey) - Heathrow Airport

• Falcon Buses route 557 between Chertsey - Addlestone - Sunbury - Upper Halliford - Shepperton

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.