Disruption between Teddington and Twickenham / Shepperton expected until the end of the day 

Route(s) affected

Between London Waterloo and Twickenham / Strawberry Hill / Shepperton / Kingston

Description

The emergency services are dealing with an incident between Fulwell and Shepperton. To allow them to safely carry out their work all lines between these stations are closed. As a result, trains between Teddington and Twickenham / Shepperton will be cancelled, delayed by up to 60 minutes or revised.

Disruption expected until the end of the day.

Customer advice:

Until further notice, the following stations will not be served by train services due to power being switched off in the area:

• Norbiton, Kingston, Teddington, and all stations to Shepperton in both directions, including those between Strawberry Hill and Shepperton

You may use your ticket at no extra cost on the following services:

• London Buses between:

  • Wimbledon, Kingston, Teddington, Hampton and Shepperton

  • Twickenham, Strawberry Hill and Shepperton

South Western Railway have requested some shuttle buses from suppliers to run between Teddington and Shepperton in both directions. We will advise you as soon as this is in place, however, these buses will not run to a scheduled timetable.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.