No trains between Fulwell and Shepperton until approximately 12:00 

Route(s) affected

Between London Waterloo and Shepperton

Description

A tree blocking the railway between Fulwell and Shepperton means all lines are closed. Trains running between these stations will be cancelled.

Disruption is expected until 12:00.

Customer advice:

A tree is blocking the line, preventing trains from running through the affected area. Response teams are on their way to site.

Windsor & Reading Services

• London Waterloo to Shepperton services will finish their journeys at Fulwell

• Shepperton to London Waterloo Services will start their journeys from Fulwell

• Stations Hampton, Kempton Park, Sunbury, Upper Halliford, and Shepperton will not be served until the line reopens

How do I get to my destination?

• Customers travelling to or from the affected stations should use alternative transport

• Please allow extra time for your journey and check station boards for live updates

Your ticket can be used, at no extra cost, on the following services:

• London Buses between Fulwell and Hampton

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.