Disruption to Thameslink services between London St Pancras International and St Albans City expected until 17:00 

Route(s) affected

Between Brighton / Three Bridges / Gatwick Airport / East Grinstead and Bedford, between Rainham (Kent) and Luton, and also between Sutton and St Albans City

Description

A vehicle striking a bridge in the Elstree & Borehamwood area means that some lines are disrupted.

As a result, Thameslink trains running between London St Pancras International and St Albans City may be delayed by up to 15 minutes, cancelled or revised.

Disruption is expected to continue until 17:00.

Customer advice:

If you are travelling between West Hampstead Thameslink and St Albans City you can travel on your normal route, but you will need to allow at least an additional 15 minutes to complete your journey.

Please talk to station staff, look at the information boards or check your journey planner for the most recent information.

Planning your journey:

You can use live departure boards and view a live map of the network.

You can also see the alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can also use the Thameslink app to help you plan your journey.

Can you tell me more about the incident?

There will be a speed restriction for trains travelling through the Elstree & Borehamwood area, so your journey will take longer than usual. It may not be possible to tell you the exact delay until your train has passed the bridge, but Thameslink will do their best to keep you informed.

Network Rail will be sending engineers as quickly as possible to check the bridge for any damage, and if it's safe to do so, trains will be allowed to run at their usual speeds.

Thameslink take railway safety very seriously and need to make sure it's safe for services to run as planned.

If you see a vehicle hitting a bridge, or you think a bridge has been damaged, please report it using the phone number on the identification plate fixed to the bridge. If no plate is provided, please report it to the police by calling 999.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.