Disruption between Par and Truro expected until the end of the day 

Route(s) affected

CrossCountry between Birmingham New Street and Penzance

Great Western Railway between London Paddington / Cardiff Central / Exeter St Davids and Penzance, and also between Par and Falmouth Docks

Description

A safety inspection of the track between Par and Truro means some lines are blocked. As a result, trains may be cancelled, delayed by up to 20 minutes or revised.

Trains heading towards Truro will be revised to terminate at an earlier station.

Trains running towards Par are running as normal.

Disruption is expected until the end of the day.

Great Western Railway customer advice:

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting Great Western Railway tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to Great Western Railway to claim for a refund.

Rail replacement transport and local bus ticket acceptance is being requested, more information will follow.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.