Disruption through Staines expected until 01:00
Service alteration details
Incident reported: Friday 01 August 2025 at 20:58
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Last updated
Friday 01 August 2025 at 23:29
Train operators affected
Route(s) affected
Between Weybridge / Reading / Bracknell / Windsor & Eton Riverside and London Waterloo, and also between Windsor & Eton Riverside / London Waterloo and Staines
Description
A fault with the signalling system at Staines means trains have to run at reduced speed on the line towards Feltham and London Waterloo. As a result, trains that run through Staines in this direction may be cancelled, delayed by up to 15 minutes or revised.
Disruption is expected to continue until 01:00.
What We're Doing About It
We have been informed that there is an axle counter failure at Staines, which is affecting all services travelling in the direction of London Waterloo. Trains through platform 1 at Staines are having to run at a reduced speed, due to the signaller having to talk trains past three signals.
Services approaching Staines from Windsor and Egham are affected.
Until this problem is resolved, the following services are altered.
Trains from Windsor & Eton Riverside to London Waterloo will not be calling at Clapham Junction or Vauxhall
Trains from Reading to London Waterloo will not be calling at Twickenham, Richmond or Clapham Junction
Trains from Egham via Barnes to London Waterloo will not be calling at Putney, Wandsworth Town Clapham Junction, Queenstown Road, Vauxhall
To assist you with your journey, your ticket can be used, at no extra cost, on the following services:
London Buses between Clapham Junction, Putney, Richmond and Twickenham
For further information or onward travel advice please speak to a member of staff or use a station help point.
Further Information
If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.