Disruption through Staines expected until the end of the day  

Route(s) affected

Between London Waterloo and Exeter St Davids / Havant / Poole / Reading / Weymouth / Windsor & Eton Riverside / Woking / Yeovil Junction

Description

A fault with the signalling system in the Staines area means that some lines are currently disrupted. As a result, trains may be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until the end of the day

Customer advice:

Engineers are on their way to site. It is not yet known when they are expected to arrive.

To assist you with your journey your ticket will be accepted, at no extra cost, on:

• CrossCountry services between Bournemouth and Reading in both directions

• Elizabeth line services between London Paddington and Reading in both directions

• Great Western Railway services on the following routes:

  • Between London Paddington, Reading and Basingstoke in both directions

  • Between Slough and Windsor & Eton Central in both directions

  • Between Wokingham and Reading in both directions

• London Underground Bakerloo line from London Waterloo to London Paddington (until 18:00)

Buses:

• White buses routes 441 / 441A between Staines and Egham

• Reading bus route 703 between Bracknell and Ascot / Windsor

• Falcon bus route 456 between Staines and Woking via Chertsey / Addlestone

• London Buses between Clapham Junction, Wandsworth Town, Putney, Barnes, Barnes Bridge, Brentford, Syon Lane, Isleworth, Hounslow, Mortlake, North Sheen, Richmond, St Margarets Twickenham, Whitton, Feltham, Ashford (Surrey) and Staines

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.