Major disruption between Stansted Airport and Stansted Mountfitchet expected until 21:00  

Route(s) affected

Greater Anglia between Ely / Cambridge North / Cambridge and London Liverpool Street

Stansted Express between Stansted Airport and London Liverpool Street

Description

A points failure between Stansted Airport and Stansted Mountfitchet means all lines are blocked. As a result, trains will be cancelled or revised.

Major disruption is expected until 21:00.

Please note, a fault with the signalling system between London Liverpool Street and Hackney Downs is also affecting Greater Anglia and Stansted Express services.

Customer advice:

You can use your ticket at no extra cost on the following services:

• Arriva Bus routes 509 and 510 between Bishops Stortford and Stansted Airport

• Central Connect Bus route 7 between Bishops Stortford and Stansted Airport

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Additional information:

Network Rail engineers are en route to the site of the fault.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.