Disruption between Ipswich and Bury St Edmunds / Norwich expected until the end of the day 

Route(s) affected

Between Harwich International and Cambridge, between London Liverpool Street and Norwich, between Colchester and Peterborough, between Ipswich and Bury St Edmunds / Cambridge, and also between Ipswich and Norwich

Description

A fallen tree damaging the overhead electric wires at Stowmarket means some lines are blocked. As a result, trains that normally run between Ipswich and Bury St Edmunds / Norwich may be cancelled, delayed or revised.

We expect this disruption to continue until the end of the day.

Customer advice:

Due to a tree having fallen and damaged the overhead electrical wires at Stomarket, trains are unable to run from Ipswich to Norwich.

Trains are still able to run at a slower speed than usual from Norwich to Ipswich.

Network Rail engineers are on site and assessing the damage caused.

Alternative Travel Options

Greater Anglia have arranged for you to use your ticket on the following alternative options, at no extra cost:

• CrossCountry services between Ely and Peterborough

• East Midlands Railway services between Ely and Peterborough

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

At stations where no alternative travel is available, passengers are advised to talk to members of staff, or use the Help points available, to arrange onward travel.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.