Disruption in the Surbiton area expected until 20:00 

Route(s) affected

Between London Waterloo and Hampton Court / Woking / Guildford / Haslemere / Havant / Aldershot / Alton / Fareham / Basingstoke / Southampton Central / Salisbury / Gillingham (Dorset) / Bournemouth / Yeovil Pen Mill / Weymouth / Exeter St Davids

Description

A fault with the signalling system in the Surbiton area means that some lines towards Woking are blocked. As a result, trains in the Surbiton area may be delayed or revised.

Disruption is expected until 20:00.

Customer advice:

Impact on train services:

Suburban services:

• London waterloo to Woking services will not stop at Surbiton

• London Waterloo to Guildford via Cobham will not stop at Surbiton

• London Waterloo to Guildford via Woking services will not stop at Surbiton

Long distance and mainline services:

• London waterloo to Basingstoke will not stop at Surbiton

• London Waterloo to Alton services will not stop at Surbiton

How do I get to my destination?

Customers wishing to travel to Surbiton should:

Travel to Esher, Hinchley Wood, or Woking on any South Western Railway service and then take a return service back toward Surbiton.

Customers at Surbiton wishing to travel towards Woking, Guildford, Basingstoke or Alton:

Travel to Wimbledon or Clapham Junction on any of our services and then take a return service back toward Woking, Guildford, Basingstoke or Alton.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.