Storm Amy: poor weather to affect South Western Railway services today 

Route(s) affected

Various routes

Description

Storm Amy is expected to bring very strong winds and heavy rain to many parts of Scotland, England and Wales until the end of the day.

Yellow weather warnings have been issued by the Met Office.

Network Rail’s specialist weather team are closely monitoring the storm’s path and working with operators to confirm which routes are most likely to be impacted.

Customer advice:

Services on the following routes are subject to delays and short notice cancellations in both directions:

Lines have reopened following a tree blocking the railway between Farnborough Main and Fleet. Train services running between these stations may still be cancelled, delayed or revised.

Your ticket can be used, at no extra cost, on the following services:

• Great Western Railway services between London Paddington and Exeter St Davids, and between Reading and Basingstoke, in both directions

• CrossCountry services between Reading and Bournemouth in both directions

• London Underground services to Paddington via any reasonable route

• Morebus routes:

  • 1A, 1B and 1C between Bournemouth - Pokesdown – Christchurch

  • 8 and 9 between Poole and Hamworthy

  • 16 and 17 between Bournemouth - Branksome - Parkstone – Poole

  • 20 between Bournemouth - Branksome - Parkstone – Poole

  • 33 between Bournemouth - Pokesdown – Christchurch

  • 40 between Poole and Wareham

  • 120 between New Milton - Sway - Lymington

  • 119 between New Milton and Lymington

  • X1 and X2 between Lymington - New Milton - Christchurch – Bournemouth

• Stagecoach South West bus services:

  • H between Exeter St Davids and Exeter Central

  • P between Exeter Central and Pinhoe

  • 1 & 1A between Exeter Central - Pinhoe - Broadclyst (near Cranbrook)

  • 4 between Exeter stations and Cranbrook

  • 9 between Honiton and Exeter Central (long route via Sidmouth)

  • 44 and 44A between Axminster - Honiton - Cranbrook - Exeter Central

  • X30 between Honiton and Exeter Central

• Newbury & District routes 731 and 730 between Basingstoke - Frimley - Camberley - Bagshot - Heathrow T5 (for London Underground Piccadilly line or Elizabeth line connections into London)

Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between Woking - Guioldford - Basingstoke - Southampton - Bournemouth - Salisbury. You will need to provide the following details to make a claim:

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

Residual disruption is expected until 20:00.

Due to a precarious tree at Datchet all lines between Staines towards Windsor & Eton Riverside are blocked. Train services running through this station may be cancelled, delayed or revised to start / terminate at Ascot or Staines.

Your ticket can be used, at no extra cost, on the following services:

• London Underground services between London Waterloo and London Paddington

• Great Western Railway services between London Paddington and Windsor & Eton Central via Slough in both directions

• Thames Valley Buses routes:

  • 1 between Ascot - Sunningdale - Windsor

  • 703 between Bracknell - Ascot - Windsor

Disruption is expected until the end of the day.

Lines have reopened following a tree blocking the railway at Cobham & Stoke D'abernon. Trains between Effingham Junction and Surbiton may still be cancelled, delayed or revised.

To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services until further notice:

• Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston

Disruption is expected until 20:00.

Due to a tree blocking the railway between Ascot and Bagshot all lines are blocked. Train services running between these stations may be cancelled, delayed or revised.

Response teams are on site.

South Western Railway are arranging replacement buses between Ascot and Aldershot.

To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services until further notice:

• Stagecoach Buses routes:

  • 1 between Aldershot - North Camp - Farnborough - Frimley - Camberley

  • 2 between Camberley - Frimley - Farnborough

  • 3 between Aldershot - Ash Vale - Frimley - Camberley

  • 34 and 35 between Camberley - Bagshot - Woking - Guildford

• White Bus service X94 between Ascot - Martins Heron - Bracknell - Camberley - Frimley

• Newbury & District 730 and 731 between Basingstoke - Frimley - Camberley - Bagshot - Heathrow T5 (for Piccadilly line connection into London)

Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between Aldershot and Ascot in both directions.

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

Disruption is expected until the end of the day.

Due to a tree blocking the railway between Andover and Salisbury the line towards Salisbury is blocked. Train services running between these stations may be cancelled, delayed or revised.

Response teams are on their way to site.

Your ticket can be used, at no extra cost, on the following services:

• Great Western Railway services between London Paddington and Exeter St Davids, Reading and Basingstoke in both directions

• London Underground services to Paddington via any reasonable route

• Stagecoach Buses routes:

  • H between Exeter St Davids and Exeter Central

  • P between Exeter Central and Pinhoe

  • 1 & 1A between Exeter Central - Pinhoe - Broadclyst (near Cranbrook)

  • 4 between Exeter stations and Cranbrook

  • 9 between Honiton and Exeter Central (long route via Sidmouth)

  • 44 and 44A between Axminster - Honiton - Cranbrook - Exeter Central

  • X30 between Honiton and Exeter Central

Disruption is expected until 19:00

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.