Lines have reopened between Southampton Airport Parkway and Southampton Central: disruption expected until 17:00 

Route(s) affected

CrossCountry between Manchester Piccadilly and Bournemouth

South Western Railway between London Waterloo and Weymouth, between Winchester and Bournemouth, and also between Salisbury and Romsey

Description

All lines are now open between Southampton Airport Parkway and Southampton Central following a broken down freight train near Swaythling. Whilst service recovers, trains running between these stations may be cancelled, delayed by up to 50 minutes or revised.

Disruption is expected until 17:00.

Advice for CrossCountry customers:

Your ticket can be used at no extra cost on the the following:

• The two CrossCountry services operating before and after your cancelled service

• South Western Railway services between Basingstoke and Bournemouth in both directions

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are unreserved coaches on CrossCountry services (where available) so please head to them.

Advice for South Western Railway customers:

Your ticket can still be used, at no extra cost, on the following operators:

• CrossCountry services between Basingstoke and Bournemouth

• Bluestar buses on routes:

  • 2 between Eastleigh - Swaythling - St Denys - Southampton

  • 3 between Eastleigh and Southampton

  • 5 between Romsey and Eastleigh

  • 20 between St Denys and Southampton

  • 23 between Velmore (near Chandlers Ford) and Eastleigh

  • 24 between Eastleigh and Southampton Airport Parkway

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.