Disruption between Sydenham and Crystal Palace / Norwood Junction expected until 12:00  

Route(s) affected

London Overground between Highbury And Islington and Crystal Palace / West Croydon

Southern between London Bridge and London Victoria / Epsom / Caterham / Uckfield

Description

A safety inspection of the track between Sydenham and Crystal Palace / Norwood Junction means all lines are disrupted. As a result, trains may be cancelled, delayed by up to 15 minutes or revised.

Disruption is expected until 12:00.

Southern customer advice:

Southern services between London Bridge and Beckenham Junction / London Victoria may see some short notice amendments.

The only service affected is London Bridge to London Victoria services. They will be diverting either at Forest Hill or East Croydon on a case by case basis and may be amended at late notice so please check before travelling.

It's advised you check station information screens or journey planners prior to departing for the latest information.

Planning your journey:

You can use live departure boards, and a live map of the network.

You can see an alternative route guide.

You can also use Southern's app to find up-to-date information.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

Can you tell me more about the incident?

We had a report of a possible issue with the track in this area. Network Rail's engineers are attending to carry out a detailed inspection.

There are various different types of defects, and the first advice usually comes from drivers or other staff travelling through the area. Response staff will check the location which has been specified and find out whether the track is still supported correctly, whether the rails themselves are in the usual condition, and if there are any problems with the fixings and metalwork which attach the rails to the sleepers.

Until this was done, trains may be stopped from running in the affected direction. This is a necessary safety precaution.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.