Lines reopened: disruption between Exeter St Davids and Taunton expected until the end of the day 

Route(s) affected

CrossCountry between Plymouth and Birmingham New Street / Leeds / Edinburgh / Aberdeen, between Paignton and Bristol Temple Meads / Manchester Piccadilly

Great Western Railway between Truro / Plymouth and London Paddington, between Plymouth and Gloucester, and also between Paignton / Exmouth and Cardiff Central

Description

All lines have reopened between Exeter St Davids and Taunton following the emergency services dealing with an incident earlier today. Trains between these stations may continue to be severely delayed by up to 25 minutes, cancelled or revised whilst normal service recovers.

Major disruption is expected until the end of the day.

CrossCountry customer advice:

Tickets dated for travel today will be valid tomorrow, Friday 5 December.

CrossCountry have requested road transport to run between Bristol Temple Meads and Exeter St Davids with First Choice. You may use these services at no additional cost. CrossCountry are still trying to source road transport from Exeter St Davids to Tiverton Parkway / Taunton. Once this has been confirmed, we will update with full details.

Your ticket can be used at no extra cost on the following services:

• Great Western Railway services via any reasonable route

• The two CrossCountry services operating before and after your cancelled service

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

Seat reservations will not be carried over to another train, but Coach B, H and L are unreserved coaches on CrossCountry services (where available) so please head to them. You can view the formation of CrossCountry trains.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.