Disruption between Redhill and Gatwick Airport / Three Bridges expected until the end of the day 

Route(s) affected

Gatwick Express between London Victoria and Brighton

Great Western Railway Reading and Gatwick Airport

Southern between London Victoria and Bognor Regis / Littlehampton / Portsmouth Harbour / Eastbourne / Ore, and also between Redhill and Gatwick Airport

Thameslink between Peterborough / London Bridge and Horsham, between Bedford / Cambridge and Brighton, and also between Bedford and Three Bridges

Description

Urgent repairs to the track at Three Bridges means that some lines are blocked.

As a result, trains running between Redhill and Gatwick Airport / Three Bridges may be cancelled, delayed by up to 30 minutes or revised.

This is expected until the end of the day.

Gatwick Express, Southern and Thameslink customer advice:

If you are travelling through the Three Bridges area today, you should still be able to use your normal route. However, please plan ahead and allow at least an extra 15 minutes to complete your journey.

To help reduce delays and ease congestion in the area, we are making a number of temporary changes to our train services.

Gatwick Express services will run between London Victoria and Gatwick Airport only. These trains will not run to or from Brighton. Please use alternative Thameslink services between Gatwick Airport and Brighton.

Additionally, some trains scheduled to stop at Three Bridges may run non-stop through the station to keep other services moving. If you are travelling to or from Three Bridges, please listen closely to announcements and check station screens before boarding to ensure your train is stopping.

Live journey planners and departure boards have been updated with these changes, so please check your route before you set off today.

Ticket acceptance:

You may use your ticket at no extra cost on the following services:

• Southern services between London Victoria and Hove

• Thameslink services between London and Brighton

• Gatwick Express services on any alternative service to reach your destination

• Great Western Railway services between Redhill and Gatwick Airport

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.

The Gatwick Express, Southern and Thameslink apps will also help you plan your journey.

Can you tell me more about the incident?

Operators have been made aware of a buckled rail in the Three Bridges Area. This is resulting in some trains being diverted which will increase passenger journey times.

Network Rail engineers are assessing the incident and it is hoped to get the service back running as normal as soon as possible.

Great Western Railway customer advice:

Trains between Redhill and Gatwick Airport will be cancelled.

Your ticket can be used, at no extra cost, with the following operators, in both directions:

• Thameslink and Southern between Redhill and Gatwick Airport

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.