Disruption between Tisbury and Salisbury expected until 15:00  

Route(s) affected

Between Exeter St Davids / Yeovil Junction / Westbury / Gillingham (Dorset) and London Waterloo

Description

A fault with the signalling system between Tisbury and Salisbury means all lines are disrupted. As a result, trains may be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until 15:00.

What South Western Railway are doing about it:

Engineers are on site and investigating the fault.

Trains have to run at reduced speed on all lines between Salisbury and Tisbury. This means fewer trains are able to run between these stations until further notice.

The following service has been cancelled:

• 05:51 Gillingham Dorset to Exeter St Davids due 07:45 - cancelled

The following services have been altered.

• 05:41 Yeovil Pen Mill to London Waterloo due 08:14 - will be diverted via Westbury and call additionally at Westbury

• 06:20 Honiton to London Waterloo due 09:18 - will start from Salisbury

• 06:35 London Waterloo to Gillingham Dorset due 08:37 - will start from Salisbury

• 06:40 Exeter St Davids to London Waterloo due 10:20 - will start from Salisbury

• 07:10 London Waterloo to Exeter St Davids due 10:43 - will terminate at Salisbury

• 07:11 Yeovil Pen Mill to London Waterloo due 09:50 - will start from Salisbury

• 08:24 Exeter St Davids to London Waterloo due 11:49 - will terminate at Salisbury

• 09:18 Gillingham Dorset to London Waterloo due 11:16 - will start from Salisbury

• 09:20 London Waterloo to Exeter St Davids due 12:42 - will terminate at Salisbury

• 11:25 Exeter St Davids to London Waterloo due 14:49 - will start from Salisbury

• 13:25 Exeter St Davids to London Waterloo due 16:45 - will start from Salisbury

Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website.

You will need to provide the following details to make a claim:

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.