Lines reopened: disruption between Ipswich and Felixstowe until 18:30 

Route(s) affected

Between Ipswich and Felixstowe

Description

Lines have reopened following a tree on the railway between Derby Road and Trimley. Trains running between Ipswich and Felixstowe may still be cancelled whilst service recovers.

Disruption is expected until 18:30.

Customer advice:

A train struck a tree earlier between Derby Road and Trimley on the single line, which was disrupting services. Response teams have attended and cleared the tree from the line.

Service impact:

Greater Anglia are expecting the 17:58 Ipswich to Felixstowe and 18:28 Felixstowe to Ipswich to be the first trains.

Alternative travel options:

Please be prepared for a delay to your journey.

Greater Anglia have arranged for you to be able to use your train ticket at no extra cost on First Bus routes 75 and 77 between Ipswich and Felixstowe.

Additional information:

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

Hot weather today - If you are travelling you should consider bringing a bottle of water with you to keep hydrated - water fountains with free cold water are installed at 23 of our stations and at London Liverpool Street

If you feel unwell at the station, do not board the train. Seek help and speak to staff.

If you feel unwell and you are already on the train, please seek help at the next station where it will be easier for assistance to reach you.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.