Disruption at Tulse Hill expected until the end of the day 

Route(s) affected

Southern services between London Bridge and Beckenham Junction / East Croydon / Sutton (Surrey)

Thameslink services between St Albans City and Sutton (Surrey)

Description

A fault with the signalling system at Tulse Hill means that trains will have to run at reduced speed on all lines towards London. Trains may delayed by up to 15 minutes, cancelled or revised.

This is expected until the end of the day.

Customer advice:

Southern and Thameslink services will be delayed by around 10-15 minutes when travelling through Tulse Hill towards central London. The delay estimate is not exact, and will depend on how many trains are in the area.

To reduce congestion, there will also be some cancellations and service changes at short notice, especially affecting Southern services on the Beckenham Junction route.

There will also be some other service changes across the area. Where trains are changed, this means they may divert onto different routes, may not stop at all the usual stations, or may not complete their full journeys as normal.

We recommend you leave some extra time for your journey, and check our online journey planning tools before making your journey.

When travelling, please listen to announcements and check station screens.

Because of this incident, congestion has also occurred through Balham, affecting Southern services via that station. However, this is now easing.

Alternative journey options:

For journeys on the Beckenham Junction route, we recommend you consider using alternative local public transport services.

Your ticket will be accepted at no extra cost on:

• London Buses serving stations between the Croydon or Beckenham areas, the Streatham area, Tulse Hill and London Bridge

• London Trams between Beckenham Junction, Birkbeck, East Croydon and West Croydon

• Southeastern services between Beckenham Junction and London Victoria

• London Overground services on the Windrush line between West Croydon, Crystal Palace, Clapham Junction or Peckham Rye and Canada Water

• London Underground services on the Jubilee line via Canada Water, to connect with London Bridge, and also between London terminals

• Southern and Thameslink will accept each other's tickets interchangeably on any reasonable route.

For most other journeys, you can use your normal route, but you can also still use the above options if you prefer.

Planning your journey:

You can see the live departure boards, and view a live map of the network for Thameslink

You can see the live departure boards, and view a live map of the network for Southern.

You can also use the Southern or Thameslink apps to find up-to-date information.

Can you tell me more about the incident?

Southern and Thameslink are working with Network Rail to resolve a signalling fault affecting various different lines used by northbound trains via Tulse Hill.

Until this is done, their evening timetables will be amended through the area.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.