Incident resolved at Tulse Hill: disruption is expected until 11:00 

Route(s) affected

Southern between London Bridge and Caterham

Thameslink between Luton and Sutton

Description

The earlier fault with the signalling system at Tulse Hill has now been rectified, allowing all lines at this station to reopen.

Until service recovers, trains running through this station may still be cancelled or delayed by up to 10 minutes.

Disruption is expected until 11:00.

Customer advice:

Trains are now able to run through Tulse Hill on all lines and staff are now working on getting trains and their crews back on time

You will not need to use an alternative route, but Southern trains which run between London Bridge and Caterham / Tattenham Corner and Thameslink services which run between Sutton and Luton/St Albans City could still be subject to delays of around 10 minutes.

Some Thameslink services will remain cancelled until around midday meaning you might have to change onto more than usual trains. Please consider this when planning your journey.

Please allow additional time to reach your destination and check before you travel.

The first train from Tulse Hill towards East Croydon / Caterham will be the 09:36 departure

The first train from Tulse Hill towards London Bridge will be the 10:01 departure

Ticket acceptance:

In case you are already using an alternative route, your ticket will continue to be accepted on the below services at no additional cost:

• Alternative Southern services on any reasonable route including to / from London Victoria

• Alternative Thameslink services on any reasonable route

• South Western Railway between Wimbledon and London Waterloo

• London Buses between Sutton, Wimbledon and central London

• London Trams between Wimbledon and East Croydon

• London Underground for journeys across London

• London Overground Windrush line services between Queens Road (Peckham) and Battersea Park

Planning your journey:

You can use a live map of the network. This will show where your journey is likely to be affected.

You can also use Southern and Thameslink's app to find up-to-date information.

Can you tell me more about the incident?

This part of the network uses axle counters to detect trains by tracking their wheels. If one fails, the system may think a train is still there, preventing others from moving forward.

Drivers must stop at red signals and get verbal permission to proceed at a reduced speed, which can cause significant delays, especially in areas with long track sections.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.