Buses replace trains between Crowborough and Uckfield until approximately 15:30 

Route(s) affected

Between London Bridge and Uckfield

Description

A tree blocking the railway between Crowborough and Uckfield means that all lines are blocked. As a result trains running between these stations will not run and will be cancelled.

Buxted and Uckfield will not be served.

Disruption is expected until 15:30.

Customer advice:

An engineering train has struck a tree between Uckfield and Crowborough. Lines are now blocked between these stations.

Until the tree is cleared, Southern services from London Bridge towards Uckfield will finish their journeys at Crowborough, and will not serve Buxted or Uckfield. These trains will then start their return journeys from Crowborough.

You will need to use an alternative route to complete your journey, which will take at least 30 minutes longer than usual.

Your ticket will be accepted at no extra cost on:

• Brighton & Hove Buses on Route 29 between Lewes, Uckfield, Crowborough town centre, Eridge and Tunbridge Wells

• Compass Travel buses on Route 228 across the whole route around Crowborough, including the town centre and Crowborough station

• Southeastern services between Tunbridge Wells and London Bridge

• Alternative Southern services via Lewes

• Southern, Thameslink and Gatwick Express services via Haywards Heath

A limited replacement bus service will run between Crowborough, Buxted and Uckfield, supplied by Southeast Omnibus.

If you need further assistance with road transport journeys, please speak to staff, if available, or use the green Emergency button on the station Help Point.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

You can use the Southern app to find up-to-date information.

Can you tell me more about the incident?

A tree is blocking the railway to the south of Crowborough, and has been struck by an engineering train. Network Rail response staff have been sent to remove the tree.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.