Lines reopened: disruption between Uckfield and Crowborough expected until 13:00 

Route(s) affected

Between Uckfield and London Bridge

Description

Lines have reopened following a fault with the signalling system between Uckfield and Oxted. Trains have to run at reduced speed on some lines.

Train services running to and from these stations will be delayed by up to 30 minutes or revised. This is expected to continue until approximately 13:00.

Customer advice:

Trains can now run between Uckfield and Crowborough again. You can now travel on your normal route.

Trains in the area will be disrupted, and your journey may take up to at least 30 minutes longer than usual.

Please talk to station staff, look at the information boards or check your journey planner for the most recent information.

Can I use my ticket with another operator?

You can travel on the following services at no additional cost;

• London Underground services between all London terminals

• Southeastern services between Tunbridge Wells and London terminals

• Southern services between Lewes, Haywards Heath and London Bridge

• Thameslink services between Haywards Heath and London Bridge

Planning your journey:

To help you with your journey, you can view the live departure boards and also a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can also use the Southern app to find up-to-date information.

Can you tell me more about this incident?

Trains are likely to have some delays due to a fault with a signal in this area. In this case, the signal has been reported to be switching rapidly between different colours and not showing a steady indication to drivers. This means drivers have to stop at the preceding signal and gain verbal instructions to continue. Your journey will unfortunately take longer as a result.

Railway signals are designed to warn drivers that they have to stop because the system can't yet confirm that the route ahead is clear. In most places, the signalling system will show a green light, or aspect, when the track is clear for a long distance ahead, and drivers will then be shown one or two yellow lights to warn them when they are approaching a red signal. This means that they can anticipate the amount of braking that's required to stop before they reach another train or any form of problem on the line. In this case, as the signal isn't reliably showing the necessary indications to drivers, they'll need to take extra safety precautions to travel through the area.

The signalling system is maintained by Network Rail, and we're working closely with them to diagnose the fault and make sure it is fixed as quickly as possible. Until this is done, we'll be closely monitoring the train service and doing our best to keep to the timetable.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.