No trains between Uckfield and Crowborough until the end of the day  

Route(s) affected

Between Uckfield and East Croydon / London Bridge

Description

A fault with the signalling system at Uckfield means that all lines running to / from this station are closed.

As a result, trains are currently unable to operate between Uckfield and Crowborough. Services running between Uckfield and London Bridge will be revised, operating between Crowborough and London Bridge only.

This is expected until the end of the day.

Customer advice:

Southern services between Uckfield and London Bridge will only be running between Crowborough and London Bridge.

There will be no service at:

• Uckfield

• Buxted

You should use your ticket on Brighton and Hove buses routes 29 / 29B / 29X between Uckfield and Crowborough. You can also use your ticket on this bus service to connect with alternative services to / from London, connecting for Southern services at Lewes, or Southeastern services at Tunbridge Wells.

If you require a journey between Uckfield and Crowborough stations, please press the emergency help point button at the station and a taxi will be able to be arranged.

Tickets are being accepted at no extra cost on:

• Alternative Southern services between Lewes, Haywards Heath and London Bridge

• Brighton & Hove bus routes 29 / 29B / 29X between Brighton, Lewes, Uckfield, Crowborough, and Tunbridge Wells

• Southeastern services between Tunbridge Wells and London Bridge

• Thameslink services between Haywards Heath and London Bridge

Please talk to station staff, look at information boards or check your journey planner for the latest information.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the Southern app to find up-to-date information.

Can you tell me more about the incident?

Train services have been disrupted due to a signalling issue in the Crowborough area.

Specialist teams are working to resolve the problem as quickly as possible.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.