Buses replace trains between Crowborough and Uckfield until approximately 12:00 

Route(s) affected

Between London Bridge and Uckfield

Description

A safety inspection of the track between Crowborough and Uckfield means that all lines are blocked. As a result, trains cannot run between these stations and will be delayed or revised.

Disruption is expected until 12:00.

Customer Advice:

A safety inspection of the track near Uckfield means trains cannot run between Crowborough and Uckfield.

You may need to use an alternative route to complete your journey. Please allow at least an extra 30 minutes to complete your journey.

For the latest information, please check station boards or the online journey planners.

Ticket Acceptance:

You can use your existing ticket at no extra cost on the below services:

• Alternative Southern services between Haywards Heath and London Bridge, and between East Grinstead and London Victoria

• Thameslink services between Haywards Heath and London Bridge

• Southeastern services between Tunbridge Wells and London Bridge

• London Underground between all London terminals

Local bus routes:

• Brighton & Hove - 29/29B/29X - Between Brighton, Uckfield, Crowborough and Tunbridge Wells

• Compass - 228 - Between Crowborough Station and Crowborough High Street, for connections with Brighton & Hove buses

• Compass - 31 - Between Haywards Heath and Uckfield

Replacement buses:

Southern have been able to resource some replacement buses, so you may be able to use these to get to your destination.

These buses will operate on the following route:

Between Crowborough, Buxted and Uckfield

Where possible, schedules for these buses will be shown on our journey planners, so you can see the next services from your station. If not, they'll be under the control of our local station teams.

Planning your journey:

You can view live departure boards

You can view a live map of the network

You can also see an alternative route guide

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner

The Southern app will also help you plan your journey.

Can you tell me more about the incident?

We've had a report of a possible issue with the track in this area. Network Rail's engineers are attending as quickly as possible to carry out a detailed inspection.

There are various different types of defects, and the first advice usually comes from drivers or other staff travelling through the area. Response staff will check the location which has been specified and find out whether the track is still supported correctly, whether the rails themselves are in the usual condition, and if there are any problems with the fixings and metalwork which attach the rails to the sleepers.

Until this is done, trains have been stopped from running in the affected direction. This is a necessary safety precaution and we'd like to thank you for your patience.

When we get more updates from site, we'll pass them on to you.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.