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Incident resolved: delays between London Kings Cross and Stevenage via Potters Bar expected until 23:00 

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Service alteration details

Incident reported: Friday 16 January 2026 at 21:20

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Last updated

Friday 16 January 2026 at 22:07

Train operators affected

Route(s) affected

Between London Kings Cross and Stevenage via Potters Bar

Description

Following passengers causing a disturbance at Welwyn North, all lines have reopened. Whilst service recovers, trains running between London Kings Cross and Stevenage via Potters Bar may be delayed by up to 15 minutes.

Disruption is expected until 23:00.

Customer advice:

Trains are now able to run between Welwyn Garden City and Stevenage once more, however, there will be ongoing alterations to the service whilst we work to get back to the advertised timetable. Please check station screens and planners for the latest train information.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the Great Northern app to find up-to-date information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.