Taxis replace trains to / from Welwyn North until the end of the day 

Route(s) affected

to / from Welwyn North

Description

Roadworks near Welwyn North station means that rail replacement buses are having to take a diversionary route and are unable to call at Welwyn North.

Train services running through this station will be running non stop. Welwyn North will not be served.

This is expected until the end of the day.

Customer advice:

Replacement buses were due to serve Welwyn North station today, but will now be unable to do so.

To travel towards Welwyn North, please leave the bus at either Welwyn Garden City or Stevenage, and speak to staff there for replacement taxis.

To travel from Welwyn North, please use the Emergency button on the station Help Point, and taxis will be arranged.

It is recommend you leave at least 20 minutes of extra time for alternative transport to be arranged, but this is not an exact estimate, and will depend on the availability from suppliers.

Thameslink have also arranged for your ticket to be accepted at no extra cost on Arriva Buses on Route 301 between Stevenage, Knebworth, Digswell Park, Welwyn Garden City and Hatfield. A timetable for this route is available.

The bus stops at Digswell Park (Pumping Station) are approximately 12 minutes from Welwyn North station. The route can be viewed.

Planning your journey:

You can check departure boards from your station here:

- Thameslink live departure boards

- Great Northern live departure boards

You can view live maps of our network here:

- Thameslink live route map

- Great Northern live route map

You can see our alternative route guides here:

- Thameslink alternative route guide

- Great Northern alternative route guide

You can also use the apps to find up-to-date information.

Can you tell me more about the incident?

There has been a problem with roadworks near the station at Welwyn North. The alternative route is unable to be used by buses of the size being used today.

This means alternative options have had to be put in place for your journey, but these are likely to take longer than usual.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.