Reduced Southern service at Wembley Central until the end of the day 

Route(s) affected

between Watford Junction and Shepherds Bush

Description

Urgent repairs to the track are needed in the Wembley Central area meaning services are unable to call at this station.

There is also a broken down train in the Imperial Wharf area, meaning the line is blocked.

As a result of both of these issues, services running from Watford Junction towards Shepherds Bush will not call at Wembley Central, and services running in both directions may be cancelled or revised.

Disruption is expected until the end of the day.

Customer advice

Due to urgent repairs needed to the track, no trains can stop at Wembley Central. This is only affecting trains heading towards Shepherds Bush. Trains heading towards Watford Junction can call as booked. This disruption is expected to last until the end of the day.

If you require Wembley Central and are travelling from Watford Junction, you will need to use London Buses instead. If you're travelling to central London from Wembley Central, you can use the London Overground to reach London Euston. From there you can use the London Underground to reach your destination. Your existing ticket will be accepted at no extra cost on these services.

There's also currently a broken down train in the Imperial Wharf area. This is blocking the line into London. Please use either London Buses, London Overground or the London Underground to reach your destination. Your existing ticket will be accepted at no extra cost on these services.

If you're waiting on a train which is delayed between stations:

If your train is delayed between stations, please remain where you are and listen to announcements, or speak to staff for further information. We'll get you moving as soon as possible. We're aware of your location, and our teams will be doing everything they can to help you continue your journey.

Please don't leave the train unless you are asked to do so. Other trains may still be moving in the area, and the track is also a very hazardous environment. In areas where the trains are powered by an electric third rail, this usually stays live and dangerous during incidents, and looks the same as other rails.

Please leave at least an extra 20 minutes, as using an alternative route will take longer to complete your journey.

Make sure to check before you travel , using our online journey planners and live departure boards for the latest information.

Planning your journey:

You can check your journey using the Live Departure Boards, and you can view a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using theTfL Journey Planner.

Can you tell me more about the incident?

We've had a report of a possible issue with the track in this area. Network Rail's engineers are attending as quickly as possible to carry out a detailed inspection.

There are various different types of defects, and the first advice usually comes from drivers or other staff travelling through the area. Response staff will check the location which has been specified and find out whether the track is still supported correctly, whether the rails themselves are in the usual condition, and if there are any problems with the fixings and metalwork which attach the rails to the sleepers.

Until this is done, trains have been stopped from running in the affected direction. This is a necessary safety precaution and we'd like to thank you for your patience.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.