Lines reopened: disruption between Woking and Surbiton expected until the end of the day 

Route(s) affected

Between Exeter St Davids / Weymouth / Gillingham (Dorset) / Salisbury / Southampton Central / / Fareham / Basingstoke / Alton / Portsmouth Harbour / Portsmouth & Southsea / Haslemere / Woking and London Waterloo

Description

Lines have reopened following a fire next to the track between Woking and West Byfleet. Whilst service recovers, trains running between Woking and Surbiton may still be cancelled, delayed by up to 100 minutes or revised.

Disruption is expected until the end of the day.

Customer advice:

Until further notice, the following alterations will apply:

Suburban services:

Woking to London Waterloo stopping services are running but subject to delays, or last minute alteration.

Long distance and mainline services:

Services are running but delayed up to 100 minutes.

How do I get to my destination?

The line is expected to close for approximately 45 minutes.

Your ticket can be used, at no extra cost, on the following services:

• Southern between Dorking (Main), Epsom and Clapham Junction

• Southern between Portsmouth and London Victoria

• Great Western Railway between Guildford and Dorking (Deepdene)

• Great Western Railway between Basingstoke and London Paddington via Reading

• Thameslink between Wimbledon, Elephant & Castle, London Blackfriars and Central London

• London Underground on the Jubilee, District, Bakerloo, Northern and Victoria lines for travel between Waterloo, Wimbledon, Westminster, Embarkment, Paddington and Victoria

To help you complete your journey between Bournemouth and Weymouth, your ticket can be used, at no extra cost, on the following bus services:

• Morebus M1 and M2 between Bournemouth - Branksome - Parkstone - Poole

• Morebus 16 and 17 between Bournemouth - Branksome - Parkstone - Poole

• Morebus 8 and 9 between Poole and Hamworthy

• Morebus 40 between Poole and Wareham

• First Bus 10 between Weymouth - Upwey - Dorchester

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.