No trains to / from West Croydon until the end of the day 

Route(s) affected

London Overground between Highbury & Islington / Dalston Junction / New Cross Gate and West Croydon

Southern between London Bridge and Sutton / Epsom, between London Victoria and West Croydon / Sutton / Epsom Downs, and also between Selhurst and Sutton / Epsom Downs

Description

Urgent repairs to the track are taking place at West Croydon, and all lines through the station are currently closed. Trains are unable to run to / from West Croydon and will be cancelled, revised or diverted.

Disruption is expected until the end of the day.

Advice for Southern customers:

Southern services which run on the below routes will be revised. Please check station screens and planners as they may terminate, or start their journey at another station, or divert away from West Croydon and not call at their usual stops.

The following service changes are expected:

• Services that run between Epsom and London Bridge will be suspended

• Services that run between West Croydon and London Victoria will run between East Croydon and London Victoria instead. These will still serve all other stations but will no longer serve West Croydon

• Services that run between Epsom Downs and London Victoria, and between Sutton and London Victoria (via West Croydon) will run between Selhurst and London Victoria only

• Where possible, an additional hourly service will run between Epsom Downs and Sutton, calling at Banstead and Belmont in both directions. This will depart from Epsom Downs towards Sutton at xx:38 minutes past every hour and from Sutton towards Epsom Downs at xx:19 minutes past every hour.

The following stations will have no service until the end of the day:

• West Croydon

• Waddon

• Wallington

• Carshalton Beeches

The following stations will have a reduced service until the end of the day:

• Epsom Downs

• Banstead

• Belmont

Please check before you travel as for journeys to / from these stations you will need to use an alternative route. Journeys will take around 30 minutes longer than usual so please allow plenty of extra time to account for this.

Alternative nearby station options and ticket acceptance:

Where possible, we'd advise using a nearby alternative station instead:

• For Epsom Downs, Belmont and Banstead, you'll need to change trains at Sutton. You may wish to use local TfL or Metrobus routes to complete your journey instead. Tattenham Corner is also an approximate 30 minute walk away from Epsom Downs

• For Carshalton Beeches and Wallington, you can use Carshalton instead, which is an approximate 20-25 minute walk away

• For Waddon, you can use Wandle Park tram stop, which is an approximate 15 minute walk away, From there, you can use London Trams to travel to / from West and East Croydon or Mitcham Junction

• For West Croydon, you can use London Trams to travel to / from East Croydon

Your ticket will be accepted on the following, at no additional cost:

• London Buses between Epsom Downs, Sutton/East Croydon and Central London. Route 166 runs between Epsom, Epsom Downs, Banstead, Purley and West Croydon

• Metrobus route 420 – Sutton (train station), Belmont (Downs Road), Banstead (M&S)

• Alternative Thameslink services between South Croydon, East Croydon and London Bridge

• Alternative Southern services via any reasonable route

• London Trams between East Croydon, West Croydon, Mitcham Junction and Wimbledon

• South Western Railway between Epsom and London Waterloo

• London Underground via any reasonable route

Planning your journey:

You can use the following resources to help plan your journey:

• Live departure boards

• Live map of the network

• Alternative route guide

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here. You can also use the Southern app to find up-to-date information.

Advice for London Overground customers:

Penge West, Anerley, Norwood Junction and West Croydon will not be served.

2 services per hour which normally run between Highbury & Islington and West Croydon will be diverted to run between Highbury & Islington and Crystal Palace instead. 2 other services per hour which normally run between Highbury & Islington and West Croydon will run between Highbury & Islington and Surrey Quays only.

You may use your ticket onboard the following services at no extra cost:

• London Buses via any reasonable route

• Southern and Thameslink between London Bridge and East Croydon

Can you tell me more about the incident?

Network Rail engineers are on site at West Croydon this morning, following reports of a fault with the signalling system in the area. Upon investigation, they have found a significant track defect following engineering works this weekend. Works to attempt to rectify the issue have been hindered by rising heat levels, and as such are now expected to be completed overnight tonight. Disruption is expected until the end of the day.

There are various different types of defects, and the first advice usually comes from drivers or other staff travelling through the area. Response staff will check the location which has been specified and find out whether the track is still supported correctly, whether the rails themselves are in the usual condition, and if there are any problems with the fixings and metalwork which attach the rails to the sleepers.

Until this is done, trains have been stopped from running both ways through this part of the network. This is a necessary safety precaution.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.