Lines reopened: disruption between London Paddington and Heathrow Airport / Reading, and across the Elizabeth line network, until approximately 22:00
Service alteration details
Incident reported: Saturday 13 December 2025 at 18:54
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Last updated
Saturday 13 December 2025 at 20:56
Train operators affected
Route(s) affected
Elizabeth line between Abbey Wood and Heathrow Terminal 4 / Maidenhead / Reading, between London Paddington and Maidenhead, and also between Shenfield and Heathrow Terminal 5
Great Western Railway between London Paddington and Reading / Didcot Parkway / Swindon / Oxford / Newbury / Cheltenham Spa / Bristol Temple Meads / Great Malvern / Swansea / Carmarthen / Exeter St Davids / Plymouth / Penzance
Heathrow Express between London Paddington and Heathrow Terminal 5
Description
Lines have reopened following a fault on a train earlier today in the West Ealing area. Trains running between London Paddington and Heathrow Airport / Reading may still be cancelled, delayed by up to 60 minutes or revised whilst service recovers.
There is significant disruption across the entire Elizabeth line network as a result, and service is currently still suspended between Abbey Wood and London Paddington.
Disruption is expected until 22:00.
Great Western Railway and Heathrow Express customer advice:
You may use your ticket, at no extra cost on the following services:
Elizabeth line between London Paddington and Reading (please note, Elizabeth line are also affected by this disruption)
London Underground via any reasonable route
South Western Railway between London Waterloo and Reading, and also between Reading and Windsor & Eton Riverside
Elizabeth line customer advice:
Trains are unable to run between Abbey Wood and London Paddington.
You may use your ticket, at no extra cost on the following services via any reasonable route:
Great Western Railway (please note, Great Western Railway are also affected by this disruption)
South Western Railway
Thameslink
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.