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Lines reopened: disruption between London Paddington and Heathrow Airport / Reading, and across the Elizabeth line network, until approximately 22:00 

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Service alteration details

Incident reported: Saturday 13 December 2025 at 18:54

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Last updated

Saturday 13 December 2025 at 20:56

Train operators affected

Route(s) affected

Elizabeth line between Abbey Wood and Heathrow Terminal 4 / Maidenhead / Reading, between London Paddington and Maidenhead, and also between Shenfield and Heathrow Terminal 5

Great Western Railway between London Paddington and Reading / Didcot Parkway / Swindon / Oxford / Newbury / Cheltenham Spa / Bristol Temple Meads / Great Malvern / Swansea / Carmarthen / Exeter St Davids / Plymouth / Penzance

Heathrow Express between London Paddington and Heathrow Terminal 5

Description

Lines have reopened following a fault on a train earlier today in the West Ealing area. Trains running between London Paddington and Heathrow Airport / Reading may still be cancelled, delayed by up to 60 minutes or revised whilst service recovers.

There is significant disruption across the entire Elizabeth line network as a result, and service is currently still suspended between Abbey Wood and London Paddington.

Disruption is expected until 22:00.

Great Western Railway and Heathrow Express customer advice:

You may use your ticket, at no extra cost on the following services:

  • Elizabeth line between London Paddington and Reading (please note, Elizabeth line are also affected by this disruption)

  • London Underground via any reasonable route

  • South Western Railway between London Waterloo and Reading, and also between Reading and Windsor & Eton Riverside

Elizabeth line customer advice:

Trains are unable to run between Abbey Wood and London Paddington.

You may use your ticket, at no extra cost on the following services via any reasonable route:

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.