Lines reopened: disruption between Winchester and Basingstoke expected until 12:00 

Route(s) affected

Between Winchester and Basingstoke

Description

Lines have reopened following a broken down train between Winchester and Basingstoke. Trains running between these stations may still be cancelled, delayed by up to 20 minutes or revised.

This is expected until 12:00.

Advice for CrossCountry customers:

To assist you with your journey, your ticket can be used at no extra cost on the following services:

• The two CrossCountry services operating before and after your cancelled service

• South Western Railway services between Bournemouth - Basingstoke

• Great Western Railway services between Basingstoke - Reading

• South Western Railway services between London Waterloo - Bournemouth

• Avanti West Coast services between London Euston - Birmingham New Street/Manchester Piccadilly

• London Northwestern Railway services between London Euston - Birmingham New Street

• London Underground services via London Terminals as required

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are our unreserved coaches on CrossCountry services (where available) so please head to them.

Advice for South Western Railway customers:

Your ticket can be used, at no extra cost, on the following services:

• CrossCountry between Bournemouth - Basingstoke in both directions

• Southern between Havant - Southampton Central in both directions

• Bluestar Buses route 1 between Winchester - Chandlers Ford - Southampton

• Bluestar Buses route 2 between Southampton - St Denys - Swaythling - Eastleigh

• Bluestar Buses route 3 between Southampton - Bitterne - Hedge End - Botley - Eastleigh

• Bluestar Buses route 14 between Southampton - Bitterne - Hedge End

• Bluestar Buses route 24 between Southampton Airport Parkway / Hedge End and Eastleigh

• Stagecoach Buses route 69 between Fareham and Winchester

• Stagecoach Buses route 64 between Winchester and Alton (for London Waterloo)

• Stagecoach Buses route 67 between Petersfield and Winchester (for London Waterloo or Portsmouth Direct Line)

• Stagecoach Buses route 75 between Winchester and Andover

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.