Disruption between Shenfield and Chelmsford / Wickford expected until the end of the day 

Route(s) affected

Between London Liverpool Street and Southend Victoria Witham / Braintree / Clacton-on-Sea / Colchester Town / Harwich International / Ipswich / Norwich, between Shenfield and Braintree, and also between Wickford and Southminster

Description

There is a fault with the signalling system in the Witham area. Additionally, there was a separate signalling fault between Shenfield and Rochford.

• Some lines between Shenfield and Chelmsford are blocked. Trains between these stations may be delayed by up to 30 minutes or revised

• All lines have reopened between Shenfield and Southminster / Southend Victoria. Whilst service recovers, trains between these stations are returning to normal but may still be cancelled, delayed by up to 15 minutes or revised

Disruption is expected until the end of the day.

Advice for customers travelling between Shenfield and Chelmsford / Braintree / Colchester and beyond:

Trains running from Shenfield, towards Colchester are having to run at a reduced speed as they approach Witham. Trains are unable to run directly from London Liverpool Street to Braintree. Network Rail engineers will attend and look to fix the fault as quickly as possible.

Passengers travelling between London Liverpool Street and Braintree will have to change trains at Witham. All other affected routes will be delayed.

Advice for customers travelling between Shenfield and Southminster / Southend Victoria:

Greater Anglia have arranged for your ticket to be accepted at no extra cost on:

• c2c services between London Fenchurch Street and Southend Central

• First Bus route 300 between Billericay and Chelmsford

• First Bus route X30 between Southend Victoria and Chelmsford

Limited accessible replacement buses are running between Shenfield and Southend Victoria and also between Wickford and Southminster. Please note that e-scooters, electric and full size bicycles are not permitted on rail replacement vehicles.

Further information:

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.