Lines reopened: disruption between Wool and Wareham expected until 14:00  

Route(s) affected

Trains between Weymouth and Southampton Central / London Waterloo

Description

Following animals on the railway between Wool and Wareham all lines have reopened. As service recovers, trains may still be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until 14:00.

What South Western Railway are doing about it:

The animals have now been removed from the railway and trains are able to run normally through this area.

Your ticket can be used, at no extra cost, on the following bus services:

• Morebus M1 and M2 between Bournemouth - Branksome - Parkstone - Poole

• Morebus 16 and 17 between Bournemouth - Branksome - Parkstone - Poole

• Morebus 18 between Bournemouth - Branksome - Parkstone

• Morebus 20 between Bournemouth - Branksome - Parkstone - Poole

• Morebus 36 between Bournemouth and Branksome

• Morebus 8 and 9 between Poole and Hamworthy

• Morebus 40 between Poole and Wareham

• First Bus 10 between Weymouth - Upwey - Dorchester

• First Bus X51 between Weymouth and Dorchester

Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between Bournemouth and Weymouth. You will need to provide the following details to make a claim:

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from.

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.