Disruption between Worcester Foregate Street and Worcester Shrub Hill / Droitwich Spa expected until 20:00 

Route(s) affected

between Worcester Foregate Street and Worcester Shrub Hill / Droitwich Spa

Description

A points failure in the Worcester Foregate Street area means that all lines are disrupted. As a result, trains running between Worcester Foregate Street and Worcester Shrub Hill / Droitwich Spa may be delayed or revised.

Disruption is expected until 20:00.

West Midlands customer advice:

Your ticket can be used, at no extra cost, with the following operators:

• Alternative West Midlands Railway services between Birmingham Snow Hill / Moor Street - Kidderminster - Droitwich - Worcester - Great Malvern

A rail replacement shuttle bus service will run on the following routes:

• Between Hereford and Worcester

• Between Worcester, Droitwich, and Bromsgrove

If you chose to drive your car and park at a station on one of the routes below because of this disruption, your rail ticket will be valid to travel back to the same station later in the day to collect your car.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.