Incident resolved: disruption between Worcester Foregate Street and Hereford expected until the end of the day 

Route(s) affected

Great Western Railway between London Paddington and Worcester Foregate Street / Great Malvern / Hereford, and also between Bristol Temple Meads and Worcester Foregate Street

West Midlands Railway between Worcester Foregate Street and Dorridge / Stratford-upon-Avon, and also between Worcester Shrub Hill and Birmingham New Street

Description

The fault with the signalling system between Worcester Shrub Hill and Worcester Foregate Street and also between Great Malvern and Hereford, have now been fixed.

While service recovers, trains running between these stations may be cancelled or revised.

This is expected to cause disruption until the end of the day.

West Midlands Railway customer advice:

Your ticket can be used at no extra cost on rail replacement transport (supplied via Stagecoach) between Worcester, Great Malvern and Hereford. These will be running until 18:00.

You can also use your ticket at no extra cost on Transport for Wales services between Hereford and Shrewsbury until 18:00.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.