Disruption between Staines and Windsor & Eton Riverside expected until 17:00 

Route(s) affected

Between London Waterloo and Windsor & Eton Riverside

Description

A tree on the railway at Wraysbury means all lines between Staines and Windsor & Eton Riverside are blocked. As a result, services between these stations may be cancelled, delayed by up to 30 minutes or revised.

This is expected until 17:00.

Customer advice:

Response teams are on site and are working to remove the tree. It is not yet known when lines are expected to reopen.

Services running between London Waterloo and Windsor & Eton Riverside (in either direction) will be revised to terminate at Staines.

To assist you with your journey, your ticket can be used at no extra cost on the following services:

Rail services:

• Great Western Railway services between London Paddington and Windsor Central in both directions

• London Underground Bakerloo line between London Paddington and London Waterloo

Bus services:

South Western Railway are arranging replacement buses to run between Staines and Windsor & Eton Riverside. You'll be updated with more information once these are in place.

How to get to your destination:

You can continue to travel through the affected area, but please allow extra time for your journey due to severe delays and service alterations. Please check your journey before travelling, as further changes may apply.

Once replacement buses are confirmed, you may need to change at Staines for a replacement bus service to continue your journey to Windsor & Eton Riverside, or use a replacement bus from Windsor & Eton Riverside to Staines to connect with train services towards London Waterloo.

Alternatively, you can travel to or from London Paddington for services to Windsor Central.

Additional information:

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.