Lines reopened: major disruption between York and Knaresborough / Darlington expected until the end of the day 

Route(s) affected

CrossCountry between Penzance and Edinburgh, and between Plymouth and Newcastle / Edinburgh, and also between Reading and York / Newcastle

Grand Central between London Kings Cross and Sunderland

LNER between London Kings Ctoss and Newcastle Edinburgh / Aberdeen

Lumo between London Kings Cross and Newcastle / Edinburgh

Northern between York and Leeds via Knaresborough

TransPennine Express between Liverpool Lime Street and Newcastle, between Manchester Airport and Darlington / Redcar Central / Scarborough, and also between York and Saltburn

Description

Lines have now reopened following a fault with the signalling system north of York station. Due to the duration the lines were closed, trains between York and Knaresborough / Darlington will be severely delayed by up to 130 minutes, cancelled or revised.

Major disruption is expected until the end of the day.

CrossCountry customer advice:

To help with your journey you can use your ticket at no extra cost on the following routes:

Between Edinburgh and Newcastle

• LNER or TransPennine Express services between these stations

Between Newcastle and York / Leeds

• LNER or TransPennine Express services between York and Newcastle

• Northern or TransPennine Express services between York and Leeds
  

You may also use your ticket on the following operators:

• East Midlands Railway between Sheffield and Derby

• LNER between Edinburgh and Doncaster

• Northern services calling at York, Leeds, Doncaster or Sheffield

• TransPennine Express between Doncaster and Sheffield

You do not need to amend your ticket to use it on these services.

Passengers affected by this disruption who wish to defer travel to a later date may use their tickets dated Tuesday 4 November on CrossCountry services on Wednesday 5 November.

If your CrossCountry train is cancelled, then you can use your ticket on the two CrossCountry services operating before and the two CrossCountry services after your cancelled service

Unfortunately, seat reservations will not be carried over to another train, but Coach B, H and L are unreserved coaches on CrossCountry services (where available) so please head to them.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

LNER customer advice:

Rail replacement transport has been requested. More information will be provided once they have been confirmed.

To help with your journey you can use your ticket at no extra cost on CrossCountry services between Doncaster / York and Newcastle / Edinburgh.

Passengers affected by this disruption who wish to defer travel to a later date may use their tickets dated Tuesday 4 November on LNER services on Wednesday 5 November.

Lumo customer advice:

You should continue to travel as planned; however, your journey may be delayed. We are sorry for the delay to your journey today.

TransPennine Express customer advice:

TransPennine Express are currently looking into options to keep you on the move. Until alternatives are in place, you are advised to travel on the next available TransPennine Express service to reach your destination.

When the line reopens your ticket can be used at no extra cost on:

• LNER services between York and Newcastle in both directions

• Cross Country services between Newcastle and Leeds in both directions

• Northern services between Darlington and Saltburn in both directions

• TransPennine Express services York to Scarborough/ Redcar Central / Newcastle in both directions

Customers travelling from Middlesbrough can travel on Northern services to Darlington, then can travel on LNER or Cross Country service to York.

Please note that other train operators may also be experiencing disruption today.

Please allow extra time for your journey and check before you travel.

To help you complete your journey, rail replacement transport has been requested to run between:

• York to Newcastle.

• Northallerton to York

• Thirsk to York.

More information will be provided once they've been confirmed.

Please see station information posters for the location of rail replacement pick up points and be advised that journey times may be extended by 90 minutes whilst travelling by rail replacement transport.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.