Service alteration details

PAGE LAST UPDATED: 01/10/2020 23:43. Update now

Find out details about how services are running and be informed on any disruption on your journey.

West Midlands Railway - Revised timetable and social distancing advice

Incident created
20/03/2020 19:48
Last updated
01/10/2020 09:07
Route affected

All West Midlands Railway routes.

 
TOC(s) affected
London Underground;West Midlands Railway;
Description

West Midlands Railway are operating an amended timetable, although many routes have now returned to pre-COVID levels of capacity. The revised timetable can be downloaded here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

How is this affecting the train service?

Following the return of schools and workplaces across the West Midlands, thousands of extra seats are now in service.

Some routes are not yet able to be stepped up to the full service frequency, although West Midlands Railway are using all their carriages to make sure they’ve got the longest trains across all routes.

What advice and information is available on crowding and social distancing?

Travel at quieter times. If you can change your routine, please travel between 10:00 and 15:00 or after 18:00 on weekdays. Chances are there'll be more space on board and your ticket will be cheaper too, making it more comfortable for you and for those people that need to travel at busiest times.

No first class at the moment. To maximise space on trains, West Midlands Railway have removed first class temporarily. This will aid social distancing, as you can now sit anywhere on the train.

Buy your ticket online. With a barcode ticket, you will avoid you having to stand in line and handle a paper ticket.

Where can I find more information?

You can find more details and safe travel advice on West Midlands Railway's dedicated Coronavirus updates page.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey on weekdays and Saturdays using the National Rail Enquiries real-time Journey Planner.

Sundays are correct up to 18 October. If you are travelling on a Sunday from 25 October onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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