West Midlands Railway, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.
Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.
If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.
How is this affecting the train service?
A reduced service is operating, however more train services have now been reintroduced into the timetable. The revised timetable can be downloaded here.
What advice and information is available on crowding and social distancing?
Travel at quieter times. If you can change your routine, please travel between 10:00 and 15:00 or after 18:00 on weekdays. Chances are there'll be more space on board and your ticket will be cheaper too, making it more comfortable for you and for those people that need to travel at busiest times.
No first class at the moment. To maximise space on trains West Midlands Railway have removed first class temporarily. This will aid social distancing, as you can now sit anywhere on the train.
Buy your ticket online. With a barcode ticket, you will avoid you having to stand in line and handle a paper ticket.
Where can I find more information?
You can find more details and safe travel advice on West Midlands Railway's dedicated Coronavirus updates page.
More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.
For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.
Check before you travel:
You are advised to check your journey up to and including Friday 17 July using the National Rail Enquiries real-time Journey Planner
If you are travelling from Saturday 18 July onwards, please check back nearer the time.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
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