Aberdeen (ABD)
Managed by ScotRail
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Cafe, WH Smith, Bar -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops WHSmith newsagent. Station has two PhotoMe photo booths.
Aberdeen
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- additional cycle parking located outside Union Square Shopping Centre
- Storage spaces
- 80
- Storage CCTV
- Yes
- Car Park
- South College Street Car Park
- Operator
- ScotRail
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 188 with 10 accessible spaces available
-
Parking is free for Blue Badge holders displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.00
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
- Airport
- Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Port
- Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 19:00
Sunday 08:45 - 21:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday 06:15 - 21:30
Saturday 06:15 - 19:00
Sunday 08:45 - 21:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off on College Street
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Cafe, WH Smith, Bar
- Shops
- Yes
- Type of shops available
- WHSmith newsagent. Station has two PhotoMe photo booths.
- Toilets
- Yes
- Toilets Location
- The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Showers
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
-
Meeting Point: At the Automatic Ticket Gates inside the station
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 00:30
Sunday 08:45 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310
Blue Badge parking bays: 10
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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