Ashtead (AHD)

Managed by Southern 

 
Ashtead station
Woodfield Lane
Ashtead
Surrey
KT21 2DR
 

Station facilities

  • Station seating facilities

    Station seating facilities Waiting room located on Platforms 2/3 with step-free access
  • Trolleys

  • Refreshments

    Note

    A small outlet selling coffees, teas and newspapers is available from 05.45 - 09.00, Monday to Friday located on platform 1.

  • ATM machine

  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Ashtead

Stations made easy

Route planning around the station including maps and platforms

Show [AHD] route

 

Getting to and from the station

 

Bicycle parking

YES
Storage location
Car park
Storage spaces
100
Storage CCTV
Yes
Car Park
Station Car Park
Operator
APCOA Parking UK
Web address
https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
240  with 12 accessible spaces available
Accessible spaces may be used, free of charge, by Blue Badge holders. The car park is controlled by number plate recognition. You must ensure you display the full blue badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Penalty notice 
Free of charge
No
Daily rate
£6.50
Off peak rate
£2.70
Saturday rate
£3.55
Sunday rate
£2.25
Weekly rate
£27.10
Monthly rate
£101.20
3 Monthly rate
£282.50
Annual rate
£1051.20
CCTV Coverage
Yes
Onward travel information
Information to plan your onward journey is available in a printable format here.
Taxi
NO
Impaired mobility set down / pick up points available
Yes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:40 - 20:00
Saturday 07:50 - 14:25
Sunday 09:10 - 16:45
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Use Oyster Pay as you go here
No
Smartcards
Smartcards issued
Yes
Smartcards top-up
Not possible at this station
Smartcards validators
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:30 - 00:00
Saturday 06:50 - 00:00
Sunday 07:30 - 00:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Wifi information at this station
Refreshment facilities
Yes

A small outlet selling coffees, teas and newspapers is available from 05.45 - 09.00, Monday to Friday located on platform 1.

Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location
Waiting room located on Platforms 2/3 with step-free access
Waiting rooms opening hours

Waiting rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Staff help available opening times
Monday - Friday 05:30 - 00:00
Saturday 06:50 - 00:00
Sunday 07:30 - 00:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B1 station: Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only. Assistance Meeting Point is the Ticket Office.
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [AHD] route

Find another station