Altrincham (ALT)
Managed by Northern
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets These toilets are operated by TFGM, they are open 24/7 and are in the bus station -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
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Shops
Altrincham
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- No
- Storage spaces
- 8
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Car Park
Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
-
-
-
- Email address
- [email protected]
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 45 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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At opposite side of bus interchange to station, near to library
- Accessible taxis
-
contact Customer Relations
- Impaired mobility set down / pick up points available
- No
- Metro
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Metrolink tram terminus within station.GMPTE 0161 228 7811
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
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Monday - Friday 06:40 - 20:20
Saturday 07:10 - 20:20
Sunday 09:20 - 16:50
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Monday - Friday 06:40 - 20:20
Saturday 07:10 - 20:20
Sunday 09:20 - 16:50
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens
- Customer help points
No
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
-
Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Toilets
Yes
- Toilets Location
- These toilets are operated by TFGM, they are open 24/7 and are in the bus station
- Accessible toilets
- Yes
- Baby changing facilities
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
Yes
- Staff help available opening times
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
- Category A Station
Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs available
No