Allens West (ALW)

Managed by Northern 

 
Allens West station
Durham Lane
Eaglescliffe
Cleveland
TS16 0PF
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Allens West

Stations made easy

Route planning around the station including maps and platforms

Show [ALW] route

 

Getting to and from the station

 

Bicycle parking

Lockers,Stands
Storage sheltered
No
Storage spaces
8

4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.

Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
Yes
Step free access from car park to station entrance

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times
Monday - Sunday Closed

Information available from Help Point 24/7.

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Platform 1

Lost Property
Yes
Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week

08002006060
Customer Services
08002006060
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Pick Up/Drop Off adjacent to Level Crossing

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Category B Station, please note there are no tactile pavings at this station Station is unstaffed. However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
Wheelchairs available
No
Nearest station with more facilities CRS Code
Eaglescliffe; 

Station Map

 
Station plan

View larger version
Stations made easy
Show [ALW] route

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