Attleborough (ATL)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Attleborough
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
-
There are four cycle stands that can be accessed from the station car park, located to the left of the former station buildings behind Platform 1 (towards Wymondham, Norwich). A sheltered cycle parking area providing five cycle stands is on Platform 2 (towards Thetford, Ely, Cambridge), between the entrance to this platform and the canopy.
- Storage spaces
- 18
- Storage CCTV
- No
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0345 050 7080
- Web address
- https://www.ncp.co.uk/find-a-car-park/car-parks/attleborough-station-greater-anglia/
- Email address
- [email protected]
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 81 with 5 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £3.00
- Annual rate
- £328.00
- CCTV Coverage
- No
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens
- Customer help points
Yes
-
Help points at this station can be found at the following location(s):
- Platform 1 (towards Wymondham, Norwich) - Fixed to the platform-facing wall of the former station building, under the blue 'Information' sign
- Platform 2 (towards Thetford, Ely, Cambridge) - Fixed to the inside wall to the right of the covered waiting area, under the canopy
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Lost Property information
- 0345 600 7245 (option 7)
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement bus services stop at Station entrance
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Post box
Yes
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
Yes
-
Station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
- Staff help available opening times
-
Monday - Sunday Closed
All services to/from this station have onboard staff
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
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Step free access to both platforms from the road, estimated 30-40 metres between the two entrances. Please note, this station is split by a busy road with a platform on either side.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
No